Class Policies & Guidelines

To ensure a positive experience for all students and families, please familiarise yourself with our studio policies and guidelines.

Attendance Policy

Regular Attendance

• Regular attendance is essential for your child's progress
• Students who attend consistently get the most from their classes
• Missing multiple classes may affect participation in performances

Notifying of Absences

• Please let us know if your child will be absent
• Log absences through the portal or contact us
• We may follow up on unexplained absences

Arriving Late

• Please aim to arrive 5-10 minutes before class starts
• Late arrivals may miss important warm-up exercises
• Consistently late arrivals may need to sit out warm-up for safety

Makeup Classes

• Makeup classes may be available subject to availability
• Must be booked through the portal
• Should be taken within the same term
• Not guaranteed for all absences

Dress Code

General Guidelines

• Hair must be neatly secured away from face
• No jewellery (small studs are acceptable)
• Clean, appropriate dance attire
• Proper footwear for each class type

By Dance Style

Ballet

• Leotard in studio colours (ask for details)
• Ballet tights (pink for girls, black for boys)
• Ballet slippers (pink or flesh tone for girls, black for boys)
• Hair in a neat bun

Jazz

• Fitted t-shirt or leotard
• Jazz pants or leggings
• Jazz shoes
• Hair secured back

Hip Hop

• Comfortable athletic wear
• Clean sneakers (indoor only)
• Hair secured comfortably

Contemporary

• Leotard or fitted top
• Leggings or dance shorts
• Usually barefoot or foot undies
• Hair secured back

Uniform Purchases

• Uniforms available through the studio
• Order through the portal or at reception
• Allow 2-3 weeks for orders

Studio Behaviour

Student Expectations

• Follow teacher instructions
• Be respectful to teachers and fellow students
• Try your best and have fun
• Keep hands to yourself
• Raise hand to ask questions
• No food or gum in studios
• Water bottles are encouraged

Parent Expectations

• Support your child's dance journey positively
• Communicate concerns to teachers or admin respectfully
• Ensure your child arrives on time and prepared
• Respect class boundaries (observe from designated areas)
• Keep conversations quiet in viewing areas

Phones and Photography

• Mobile phones should be on silent
• No photography or filming during class without permission
• Special events may have designated photo opportunities
• Respect privacy of all students

Safety

Health and Safety

• Please keep unwell children at home
• Notify us of any injuries before class
• Ensure we have updated medical information
• Emergency contacts must be current

Supervision

• Students should be signed in and out
• Children under 8 must be collected from studio
• Waiting areas are available for parents
• Studio not responsible for unsupervised children

Emergency Procedures

• Emergency exits are clearly marked
• Fire drill procedures are practised
• First aid trained staff on site
• Emergency contact procedures in place

Fees and Payments

Payment Terms

• Term fees due before term commences
• Payment plans available on request
• Outstanding fees may affect participation

Late Payment

• Grace period of 1 week at term start
• Reminder sent for overdue accounts
• Access may be suspended for significantly overdue accounts

Discounts

• Sibling discount: 10% off second child, 15% off third
• Multi-class discount when student takes 3+ classes
• Early bird discount for early term payments

Performances and Events

Concert Participation

• End of year concert is a highlight
• Additional costume and ticket costs apply
• Rehearsals are mandatory in lead-up weeks
• All participating students perform

Costume Requirements

• Costumes organised by the studio
• Costume fees invoiced separately
• Fittings scheduled during term
• Return policy for reusable pieces

Exam Preparation

• Optional formal examinations available
• Additional fees for examination entry
• Extra rehearsals may be scheduled

Communication

How We'll Contact You

• Email for newsletters and updates
• Portal for schedules and invoices
• SMS for urgent class changes
• Phone for individual matters

How to Contact Us

• Through the portal messaging
• Email: support@stagekids.com.au
• Phone during office hours
• In person at reception

Feedback

• We welcome constructive feedback
• Speak to teachers about class matters
• Contact admin for administrative issues
• Parent surveys sent periodically

Changes to Policies

• Policies may be updated from time to time
• Significant changes communicated via email
• Current policies always available on portal
• Questions? Contact us

Acknowledgement

By enrolling in our classes, you acknowledge that you have read and agree to these policies and guidelines.

Questions?

If you have questions about any of our policies, please contact us. We're happy to clarify anything.