Privacy Policy

1. Who we are

This Privacy Policy explains how Stage Kids ("Stage Kids", "we", "us") collects, uses, and shares personal information when you use the Stage Kids Portal.

2. Information we collect

• Account details (name, email, phone, password) for parents and guardians.
• Student and family details (student name, date of birth, medical notes, emergency contact information).
• Enrolment, attendance, and class information.
• Payment information (processed by our payment providers; we do not store full card details).
• Communications with Stage Kids, including support requests and announcements.
• Usage data such as device information, browser type, and activity on the Portal.

3. How we use information

• Provide and operate the Portal and related services.
• Manage enrolments, payments, and communications.
• Improve classes, scheduling, and customer support.
• Maintain security and prevent fraud or misuse.
• Meet legal and regulatory obligations.

4. How we share information

We may share information with:

• Service providers who help us operate the Portal (hosting, analytics, email, and payment processing).
• Stage Kids staff and instructors who need access to deliver classes and support.
• Authorities where required by law or to protect rights and safety.

5. International transfers

We may store or process information in Australia and in other countries where our service providers operate. We take steps to ensure appropriate safeguards are in place.

6. Data retention

We retain personal information only for as long as necessary to provide the Portal, meet legal obligations, resolve disputes, and enforce agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

8. Children's privacy

The Portal is designed for parents and guardians to manage children's enrolments. We collect student information only with parent or guardian consent and use it solely to deliver services.

9. Your rights and choices

• Access or update your account information via the Portal.
• Request access, correction, or deletion of your personal information by contacting us.
• Control marketing emails using the unsubscribe link.
• Manage cookies and tracking preferences through your browser settings.

10. Contact us

For privacy questions or requests, contact us at support@stagekids.com.au.