Making Payments

Stage Kids Portal makes it easy to pay for your child's dance classes securely online.

Payment Methods

We accept the following payment methods:

• Credit cards - Visa, Mastercard, American Express
• Debit cards - Most Australian debit cards
• Direct debit - Set up automatic payments from your bank account

How to Make a Payment

From Your Dashboard

1. Log in to your Stage Kids Portal account
2. Click on Payments in the sidebar
3. Select the invoice you want to pay
4. Choose your payment method
5. Confirm your payment details
6. Click Pay Now

You'll receive an email confirmation once your payment is processed.

Setting Up Automatic Payments

Never miss a payment by setting up automatic billing:

1. Go to Settings → Payment Methods
2. Add your preferred payment method
3. Toggle on Automatic Payments
4. Choose when payments should be processed (immediately or on due date)

One-Time Payments

For individual class payments or one-off purchases:

1. Navigate to the Payments section
2. Find the outstanding invoice
3. Click Pay Now
4. Complete the payment

Payment Confirmation

After each payment, you'll receive:

• An email receipt with payment details
• An updated invoice showing the payment
• A notification in your portal dashboard

Failed Payments

If a payment fails, we'll notify you immediately. Common reasons include:

• Insufficient funds
• Expired card
• Incorrect card details

To resolve a failed payment:

1. Check your payment method details
2. Ensure sufficient funds are available
3. Update your card if it has expired
4. Retry the payment

Need Help?

If you're having trouble making a payment:

• Check our FAQ section for common payment questions
• Contact our support team at support@stagekids.com.au
• Call us during business hours

We're here to help ensure your child doesn't miss a class due to payment issues.